You'll find a lot of shared website hosting suppliers on the market, yet many of them are resellers that have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The level of support that you'll have via this particular way of communication varies based on the service provider - several of them provide expert telephone support, many others offer general and customer support only since some issues are more time-consuming and it's easier to be resolved via a ticket, especially when the situation has to be escalated. Nonetheless, it is good to find that you can always contact your website hosting supplier as there're plenty of small-scale issues which can be managed easily and in a very timely manner through a telephone call, not mentioning that you're able to get more information for the services before you become a client.
Phone Support in Shared Website Hosting
All of our shared website hosting packages offer phone support 14 hours a day even on official holidays, so if you do not have an account yet, you're able to give us a call and learn more about our services or if we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you are able to call the phone number which is closer to you. If you are an existing customer, we can help you timely with all the general and billing issues as well as with a number of tech issues to save you time and efforts - we are aware of the fact that often it is easier to talk to a live person and get things done immediately. Of course, some problems cannot be resolved on the phone, so in such a case you're able to take advantage of our ticketing system.