One-Hour Response Guarantee in Shared Website Hosting
Our Linux shared website hosting packages come bundled with a 60-minute reply guarantee, which means that regardless of what question or predicament you might have, we will always be there to assist you. Actually, it seldom takes more than 30 minutes to get an issue fixed or an inquiry answered, and this is valid for both pre-sales and technical matters. Our customer care team reps are available 24/7, even on public holidays and weekends, which means that you will obtain swift support at all times. We understand just how valuable time can be, so by the time we respond to your trouble ticket or e-mail, we’ll have explored the matter and, in case we haven’t sorted it out, we will give you more information on what you need to do on your end – if the situation necessitates this. With our support services, you can be sure that there will be somebody to lend you a hand instantaneously, no matter what time it is.