Integrated Ticketing System in Shared Website Hosting
With a shared website hosting from us, you won’t ever have to leave your account. Our ticketing system is built into the Hepsia hosting Control Panel, which is used to manage your entire online presence. You can quickly access any support ticket while you’re browsing your files or tweaking different account settings. The ticketing system is being monitored 24-7-365 by our customer service team and the ticket response time is no more than 1 hour, but it seldom takes more than twenty minutes to obtain assistance. In stark contrast to some other web hosting companies, we do not charge extra for using the ticketing system, so you can contact us as often as you want and ask for info in regard to any technical or billing problem. Plus, you can read a number of help articles, which will help you solve the commonest predicaments yourself.