A 99.9% Server Uptime
Our shared website hosting system is based on a stable, top–drawer hardware architecture and a heavily modified Linux variation. That’s why, regardless of what your site is, or how many site visitors you’ve got, or even if there is a DDoS assault, our machines will remain up and your web sites will remain visible online.
All our Linux shared website hosting packages plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware components provided by Juniper. Furthermore, on every single router, we’ve placed a firewall with a sophisticated set of rules as a way to filter out all dubious requests.
In this way, in all our data center facilities – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned money on the line, you can’t feel really safe. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or if you need to get an even more robust hosting solution, like a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – you’ll receive your money back in full, with no obscure costs or reimbursement charges.
24/7 Technical Support
We have carefully handpicked each individual member of our 24x7 support department to make certain that we can provide the best possible help desk support service that you can get. Each of our techs has several years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they are available to you 24/7 – you can touch base with them whenever you want and they will respond to you as soon as possible.
Their average response time is under 20 minutes, whilst with many other hosting vendors you are forced to wait around for days. And we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to in less than an hour.